/* ============================================================
   Besha Design tokens
   Palette: near-black asphalt (#14161a), warm signal yellow (#f2c230),
   off-white (#faf9f6), slate body text (#5b6169), success green (#2f9e63)
   Type: 'Barlow Condensed' (bold, wide-tracked headings, road-sign feel)
         'Inter' (body / UI)
   Signature: dashed road-line motif (echoes the logo) used as a
   recurring divider / underline / progress element throughout.
   ============================================================ */

:root {
  --ink: #14161a;
  --ink-soft: #22252b;
  --yellow: #f2c230;
  --yellow-dark: #d9a91a;
  --paper: #faf9f6;
  --paper-dim: #f1efe8;
  --line: #e4e1d6;
  --slate: #5b6169;
  --slate-light: #8a909a;
  --white: #ffffff;
  --success: #2f9e63;
  --danger: #d1483f;

  --font-display: "Barlow Condensed", "Arial Narrow", sans-serif;
  --font-body: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;

  --radius-sm: 6px;
  --radius-md: 12px;
  --radius-lg: 20px;
  --shadow-card: 0 1px 2px rgba(20,22,26,0.04), 0 8px 24px -12px rgba(20,22,26,0.18);
  --shadow-lift: 0 20px 45px -18px rgba(20,22,26,0.35);
  --max-width: 1180px;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }

body {
  margin: 0;
  font-family: var(--font-body);
  color: var(--ink);
  background: var(--paper);
  -webkit-font-smoothing: antialiased;
  line-height: 1.55;
}

img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
ul { margin: 0; padding: 0; list-style: none; }
button { font-family: inherit; cursor: pointer; }

.wrap {
  max-width: var(--max-width);
  margin: 0 auto;
  padding: 0 24px;
}

h1, h2, h3, h4 {
  font-family: var(--font-display);
  font-weight: 700;
  letter-spacing: 0.01em;
  margin: 0;
  line-height: 1.05;
  text-transform: uppercase;
}

h2 { font-size: clamp(2rem, 4.2vw, 2.9rem); }
h3 { font-size: clamp(1.3rem, 2.4vw, 1.6rem); }

p { margin: 0; }

.eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-display);
  font-size: 0.9rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--yellow-dark);
  font-weight: 700;
}
.eyebrow::before {
  content: "";
  width: 26px;
  height: 3px;
  background: repeating-linear-gradient(
    to right, var(--yellow) 0 8px, transparent 8px 13px
  );
}

/* -------- Road-line divider (signature element) -------- */
.road-line {
  height: 4px;
  width: 100%;
  background: repeating-linear-gradient(
    to right,
    var(--yellow) 0 34px,
    transparent 34px 56px
  );
  opacity: 0.9;
}
.road-line.dark {
  background: repeating-linear-gradient(
    to right,
    rgba(250,249,246,0.25) 0 34px,
    transparent 34px 56px
  );
}

/* -------- Buttons -------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 15px 28px;
  border-radius: var(--radius-sm);
  font-family: var(--font-display);
  font-size: 1.05rem;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  font-weight: 700;
  border: 2px solid transparent;
  transition: transform .15s ease, box-shadow .15s ease, background .15s ease, color .15s ease;
  white-space: nowrap;
}
.btn:active { transform: translateY(1px); }
.btn-primary {
  background: var(--yellow);
  color: var(--ink);
}
.btn-primary:hover { background: var(--yellow-dark); box-shadow: var(--shadow-lift); }
.btn-ghost {
  background: transparent;
  border-color: rgba(250,249,246,0.35);
  color: var(--paper);
}
.btn-ghost:hover { border-color: var(--yellow); color: var(--yellow); }
.btn-dark {
  background: var(--ink);
  color: var(--paper);
}
.btn-dark:hover { background: var(--ink-soft); }
.btn-block { width: 100%; }
.btn-sm { padding: 9px 14px; font-size: 0.82rem; }

/* -------- Header -------- */
.site-header {
  position: sticky;
  top: 0;
  z-index: 500;
  background: rgba(20,22,26,0.92);
  backdrop-filter: blur(10px);
}
.site-header .wrap {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 84px;
  gap: 20px;
}
.brand {
  display: flex;
  align-items: center;
  gap: 12px;
}
.brand img { height: 42px; width: auto; }

.main-nav ul {
  display: flex;
  align-items: center;
  gap: 14px;
}
.main-nav a {
  color: var(--paper);
  font-family: var(--font-display);
  font-size: 0.86rem;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  padding: 6px 0;
  border-bottom: 2px solid transparent;
  transition: border-color .15s, color .15s;
  white-space: nowrap;
}
.main-nav a:hover, .main-nav a.active { border-color: var(--yellow); color: var(--yellow); }

.header-cta { display: flex; align-items: center; gap: 10px; }
.header-phone {
  display: flex;
  flex-direction: column;
  color: var(--paper);
  font-size: 0.85rem;
  flex-shrink: 0;
  white-space: nowrap;
}
.header-phone strong { font-family: var(--font-display); font-size: 1.05rem; letter-spacing: 0.03em; white-space: nowrap; }

.lang-switch {
  display: flex;
  gap: 2px;
  background: rgba(250,249,246,0.08);
  border-radius: var(--radius-sm);
  padding: 3px;
}
.lang-switch button {
  background: transparent;
  border: none;
  color: var(--slate-light);
  font-family: var(--font-display);
  font-size: 0.82rem;
  letter-spacing: 0.06em;
  padding: 6px 10px;
  border-radius: 4px;
  transition: background .15s, color .15s;
}
.lang-switch button.active { background: var(--yellow); color: var(--ink); }

.nav-toggle {
  display: none;
  background: none;
  border: none;
  color: var(--paper);
  font-size: 1.6rem;
}

/* -------- Hero -------- */
.hero {
  position: relative;
  background: var(--ink);
  color: var(--paper);
  overflow: hidden;
  padding: 96px 0 0;
}
.hero .wrap {
  position: relative;
  z-index: 2;
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 40px;
  align-items: center;
  padding-bottom: 70px;
}
.hero-copy .eyebrow { color: var(--yellow); }
.hero-copy .eyebrow::before {
  background: repeating-linear-gradient(to right, var(--yellow) 0 8px, transparent 8px 13px);
}
.hero-copy h1 {
  margin-top: 18px;
  font-size: clamp(2.6rem, 5.6vw, 4.4rem);
  color: var(--paper);
}
.hero-copy h1 span { color: var(--yellow); }
.hero-copy p.lead {
  margin-top: 22px;
  font-size: 1.15rem;
  color: rgba(250,249,246,0.75);
  max-width: 46ch;
  font-family: var(--font-body);
  text-transform: none;
}
.hero-actions {
  margin-top: 34px;
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
}
.hero-stats {
  margin-top: 46px;
  display: flex;
  gap: 40px;
  flex-wrap: wrap;
}
.hero-stats div strong {
  display: block;
  font-family: var(--font-display);
  font-size: 2.1rem;
  color: var(--yellow);
}
.hero-stats div span {
  font-size: 0.85rem;
  color: var(--slate-light);
  letter-spacing: 0.03em;
}

.hero-visual {
  position: relative;
  border-radius: var(--radius-lg);
  overflow: hidden;
  background: linear-gradient(155deg, #21252c 0%, #14161a 100%);
  min-height: 380px;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--shadow-lift);
}
.hero-visual svg { width: 100%; height: auto; }

.hero-road {
  position: absolute;
  left: 0; right: 0; bottom: 0;
  height: 90px;
}

/* -------- Quick-check strip -------- */
.quickbar {
  background: var(--yellow);
  color: var(--ink);
}
.quickbar .wrap {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 16px 24px;
  flex-wrap: wrap;
  gap: 12px;
  font-family: var(--font-display);
  letter-spacing: 0.03em;
  text-transform: uppercase;
  font-size: 0.95rem;
}
.quickbar-items { display: flex; gap: 34px; flex-wrap: wrap; }
.quickbar-items span { display: flex; align-items: center; gap: 8px; }

/* -------- Section shells -------- */
section { padding: 96px 0; }
.section-head {
  max-width: 640px;
  margin-bottom: 52px;
}
.section-head h2 { margin-top: 14px; }
.section-head p { margin-top: 16px; color: var(--slate); font-size: 1.05rem; text-transform: none; }
.section-head.center { margin-left: auto; margin-right: auto; text-align: center; }

.bg-dim { background: var(--paper-dim); }
.bg-ink { background: var(--ink); color: var(--paper); }
.bg-ink .slate-onDark { color: var(--slate-light); }

/* -------- Services grid -------- */
.services-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}
.service-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  padding: 32px 28px;
  box-shadow: var(--shadow-card);
  transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
  position: relative;
}
.service-card:hover {
  transform: translateY(-6px);
  border-color: var(--yellow);
  box-shadow: var(--shadow-lift);
}
.service-icon {
  width: 54px; height: 54px;
  border-radius: 12px;
  background: var(--paper-dim);
  display: flex; align-items: center; justify-content: center;
  margin-bottom: 20px;
}
.service-card h3 { text-transform: none; letter-spacing: 0; }
.service-card p { margin-top: 10px; color: var(--slate); text-transform: none; font-size: 0.98rem; }
.service-card .tag {
  display: inline-block;
  margin-top: 16px;
  font-family: var(--font-display);
  font-size: 0.8rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--yellow-dark);
  border-top: 1px dashed var(--line);
  padding-top: 14px;
  width: 100%;
}

/* -------- Process (numbered, real sequence) -------- */
.process {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 0;
  counter-reset: step;
}
.process-step {
  position: relative;
  padding: 0 22px 0 0;
}
.process-step:not(:last-child)::after {
  content: "";
  position: absolute;
  top: 22px; right: 0;
  width: calc(100% - 44px);
  height: 2px;
  background: repeating-linear-gradient(to right, var(--yellow) 0 10px, transparent 10px 16px);
}
.process-num {
  counter-increment: step;
  font-family: var(--font-display);
  font-size: 2.6rem;
  color: var(--yellow-dark);
}
.process-num::before { content: counter(step, decimal-leading-zero); }
.process-step h4 { text-transform: none; font-size: 1.15rem; margin-top: 14px; }
.process-step p { margin-top: 8px; color: var(--slate); font-size: 0.95rem; }

/* -------- Why choose us -------- */
.why-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 20px 40px;
}
.why-item { display: flex; gap: 16px; }
.why-icon {
  flex: none;
  width: 44px; height: 44px;
  border-radius: 10px;
  background: rgba(242,194,48,0.14);
  display: flex; align-items: center; justify-content: center;
  color: var(--yellow-dark);
}
.why-item h4 { text-transform: none; font-size: 1.05rem; }
.why-item p { margin-top: 6px; color: var(--slate-light); font-size: 0.95rem; }

/* -------- Testimonials -------- */
.testimonial-track {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}
.testimonial-card {
  background: var(--ink-soft);
  border-radius: var(--radius-md);
  padding: 30px;
}
.stars { color: var(--yellow); font-size: 1rem; letter-spacing: 2px; }
.testimonial-card p.quote {
  margin-top: 16px;
  color: var(--paper);
  text-transform: none;
  font-size: 1rem;
}
.testimonial-name { margin-top: 22px; display: flex; align-items: center; gap: 12px; }
.testimonial-avatar {
  width: 40px; height: 40px; border-radius: 50%;
  background: var(--yellow);
  color: var(--ink);
  display: flex; align-items: center; justify-content: center;
  font-family: var(--font-display);
  font-weight: 700;
}
.testimonial-name strong { display: block; font-size: 0.95rem; }
.testimonial-name span { font-size: 0.82rem; color: var(--slate-light); }

/* -------- FAQ -------- */
.faq-list { border-top: 1px solid var(--line); }
.faq-item { border-bottom: 1px solid var(--line); }
.faq-q {
  width: 100%;
  background: none;
  border: none;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 22px 0;
  text-align: left;
  font-family: var(--font-display);
  font-size: 1.1rem;
  letter-spacing: 0.02em;
  text-transform: none;
  color: var(--ink);
}
.faq-q .plus { font-size: 1.4rem; color: var(--yellow-dark); transition: transform .2s; }
.faq-item.open .faq-q .plus { transform: rotate(45deg); }
.faq-a {
  max-height: 0;
  overflow: hidden;
  transition: max-height .25s ease;
  color: var(--slate);
  font-size: 0.98rem;
}
.faq-a-inner { padding-bottom: 22px; max-width: 68ch; }
.faq-item.open .faq-a { max-height: 300px; }

/* -------- App download -------- */
.app-section .wrap {
  display: grid;
  grid-template-columns: 1fr 0.9fr;
  gap: 50px;
  align-items: center;
}
.app-copy .section-head { margin-bottom: 28px; }
.app-badges { display: flex; gap: 14px; flex-wrap: wrap; }
.app-note { margin-top: 18px; font-size: 0.85rem; color: var(--slate-light); }

.app-visual {
  position: relative;
  display: flex;
  justify-content: center;
}
.browser-mock {
  width: 100%;
  max-width: 340px;
  border-radius: var(--radius-md);
  background: var(--ink-soft);
  border: 1px solid rgba(250,249,246,0.15);
  box-shadow: var(--shadow-lift);
  overflow: hidden;
}
.browser-mock .browser-bar {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 12px 14px;
  background: #1a1c22;
  border-bottom: 1px solid rgba(250,249,246,0.1);
}
.browser-mock .browser-bar .dot { width: 9px; height: 9px; border-radius: 50%; flex: none; }
.browser-mock .browser-bar .dot.red { background: var(--danger); }
.browser-mock .browser-bar .dot.yellow { background: var(--yellow); }
.browser-mock .browser-bar .dot.green { background: var(--success); }
.browser-mock .browser-url {
  margin-left: 10px;
  flex: 1;
  background: rgba(250,249,246,0.06);
  border-radius: 999px;
  padding: 4px 12px;
  font-size: 0.72rem;
  color: var(--slate-light);
  font-family: var(--font-body);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.browser-mock .browser-screen {
  background: var(--paper);
  padding: 26px 20px 20px;
}
.browser-mock .mock-logo { width: 46%; margin: 0 auto 18px; display: block; }
.browser-mock .mock-row {
  height: 34px;
  border-radius: 8px;
  background: var(--paper-dim);
  margin-bottom: 10px;
  display: flex;
  align-items: center;
  padding: 0 10px;
  gap: 8px;
}
.browser-mock .mock-row .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--yellow); flex: none; }
.browser-mock .mock-row .bar { flex: 1; height: 7px; border-radius: 4px; background: var(--line); }
.browser-mock .mock-cta {
  margin-top: 14px;
  height: 38px;
  border-radius: 8px;
  background: var(--yellow);
}

/* -------- Contact / CTA -------- */
.branches-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 32px;
  margin-bottom: 48px;
}
.branch-card { position: relative; padding-top: 40px; }
.branch-tag {
  position: absolute;
  top: -1px;
  left: -1px;
  background: var(--yellow);
  color: var(--ink);
  font-family: var(--font-display);
  font-size: 0.8rem;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  font-weight: 700;
  padding: 8px 18px;
  border-radius: var(--radius-md) 0 var(--radius-sm) 0;
}
.contact-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 48px;
  align-items: start;
}
.contact-card {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  padding: 32px;
  box-shadow: var(--shadow-card);
}
.contact-row { display: flex; gap: 16px; padding: 16px 0; border-bottom: 1px dashed var(--line); }
.contact-row:last-child { border-bottom: none; }
.contact-row .ic { color: var(--yellow-dark); flex: none; }
.contact-row h4 { text-transform: none; font-size: 1rem; }
.contact-row p { color: var(--slate); text-transform: none; font-size: 0.95rem; margin-top: 4px; }
.map-frame {
  border-radius: var(--radius-md);
  overflow: hidden;
  border: 1px solid var(--line);
  height: 100%;
  min-height: 360px;
}
.map-frame iframe { width: 100%; height: 100%; min-height: 360px; border: 0; }

.contact-form { display: grid; gap: 16px; margin-top: 18px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.contact-form label { font-size: 0.85rem; color: var(--slate); margin-bottom: 6px; display: block; }
.contact-form input, .contact-form select, .contact-form textarea {
  width: 100%;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  font-family: var(--font-body);
  font-size: 0.95rem;
  background: var(--paper);
  color: var(--ink);
}
.contact-form textarea { resize: vertical; min-height: 100px; }
.form-note { font-size: 0.82rem; color: var(--slate-light); }
.form-success {
  display: none;
  background: rgba(47,158,99,0.1);
  border: 1px solid rgba(47,158,99,0.3);
  color: var(--success);
  padding: 14px 16px;
  border-radius: var(--radius-sm);
  font-size: 0.9rem;
}

/* -------- Footer -------- */
.site-footer { background: var(--ink); color: var(--slate-light); padding-top: 70px; }
.footer-grid {
  display: grid;
  grid-template-columns: 1.4fr 1fr 1fr 1.2fr;
  gap: 40px;
  padding-bottom: 50px;
}
.footer-brand img { height: 72px; margin-bottom: 16px; }
.footer-brand p { color: var(--slate-light); font-size: 0.92rem; max-width: 32ch; }
.footer-col h4 {
  color: var(--paper);
  font-size: 0.85rem;
  letter-spacing: 0.1em;
  margin-bottom: 18px;
}
.footer-col ul li { margin-bottom: 12px; font-size: 0.92rem; }
.footer-col ul li.footer-divider { margin-top: 18px; padding-top: 14px; border-top: 1px dashed rgba(250,249,246,0.15); }
.footer-col a:hover { color: var(--yellow); }
.footer-social { display: flex; gap: 12px; margin-top: 20px; }
.footer-social a {
  width: 38px; height: 38px;
  border: 1px solid rgba(250,249,246,0.2);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  transition: border-color .15s, color .15s;
}
.footer-social a:hover { border-color: var(--yellow); color: var(--yellow); }
.footer-bottom {
  border-top: 1px solid rgba(250,249,246,0.1);
  padding: 22px 0 30px;
  display: flex;
  justify-content: space-between;
  font-size: 0.85rem;
  flex-wrap: wrap;
  gap: 12px;
}
.footer-bottom a:hover { color: var(--yellow); }

/* -------- Floating action buttons: Live Chat + AI Assistant -------- */
.fab-stack {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 900;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 12px;
}
.fab {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 20px;
  border-radius: 999px;
  border: none;
  font-family: var(--font-display);
  font-size: 0.95rem;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  box-shadow: var(--shadow-lift);
  transition: transform .15s ease;
}
.fab:hover { transform: translateY(-3px); }
.fab-chat { background: var(--ink); color: var(--paper); }
.fab-ai { background: var(--yellow); color: var(--ink); }
.fab .dot {
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--success);
  box-shadow: 0 0 0 3px rgba(47,158,99,0.25);
}

.chat-panel {
  position: fixed;
  right: 22px;
  bottom: 90px;
  width: 360px;
  max-width: calc(100vw - 44px);
  height: 480px;
  max-height: calc(100vh - 140px);
  background: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lift);
  display: none;
  flex-direction: column;
  overflow: hidden;
  z-index: 950;
  border: 1px solid var(--line);
}
.chat-panel.open { display: flex; }
.chat-head {
  background: var(--ink);
  color: var(--paper);
  padding: 16px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.chat-head .who { display: flex; align-items: center; gap: 10px; }
.chat-head .avatar {
  width: 34px; height: 34px; border-radius: 50%;
  background: var(--yellow); color: var(--ink);
  display: flex; align-items: center; justify-content: center;
  font-family: var(--font-display); font-weight: 700;
}
.chat-head strong { font-family: var(--font-display); font-size: 1rem; letter-spacing: 0.03em; text-transform: uppercase; }
.chat-head span { font-size: 0.78rem; color: var(--slate-light); display: flex; align-items: center; gap: 6px; }
.chat-close { background: none; border: none; color: var(--paper); font-size: 1.2rem; }

.chat-body {
  flex: 1;
  padding: 16px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: var(--paper-dim);
}
.msg {
  max-width: 82%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 0.9rem;
  line-height: 1.4;
}
.msg.bot { background: var(--white); border: 1px solid var(--line); align-self: flex-start; border-bottom-left-radius: 4px; }
.msg.user { background: var(--yellow); color: var(--ink); align-self: flex-end; border-bottom-right-radius: 4px; }
.msg.system { align-self: center; font-size: 0.78rem; color: var(--slate-light); background: none; }

.chip-row { display: flex; flex-wrap: wrap; gap: 8px; padding: 0 16px 12px; background: var(--paper-dim); }
.chip {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 7px 12px;
  font-size: 0.8rem;
  color: var(--ink);
  transition: border-color .15s, color .15s;
}
.chip:hover { border-color: var(--yellow-dark); color: var(--yellow-dark); }

.chat-input {
  display: flex;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--line);
  background: var(--white);
}
.chat-input input {
  flex: 1;
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 10px 16px;
  font-size: 0.9rem;
  font-family: var(--font-body);
}
.chat-input button {
  background: var(--ink);
  color: var(--paper);
  border: none;
  border-radius: 999px;
  width: 42px; height: 42px;
  display: flex; align-items: center; justify-content: center;
}

.chat-disclaimer {
  font-size: 0.72rem;
  color: var(--slate-light);
  padding: 8px 16px 12px;
  background: var(--white);
  border-top: 1px solid var(--line);
}

/* -------- Responsive -------- */
@media (max-width: 1320px) {
  .header-phone { display: none; }
}

@media (max-width: 980px) {
  .header-phone { display: none; }
  .header-cta { gap: 10px; }
  .main-nav { display: none; }
  .nav-toggle { display: block; }
  .hero .wrap { grid-template-columns: 1fr; }
  .services-grid { grid-template-columns: repeat(2, 1fr); }
  .process { grid-template-columns: repeat(2, 1fr); row-gap: 34px; }
  .process-step:nth-child(2)::after { display: none; }
  .why-grid { grid-template-columns: 1fr; }
  .testimonial-track { grid-template-columns: 1fr; }
  .contact-grid { grid-template-columns: 1fr; }
  .branches-grid { grid-template-columns: 1fr; gap: 24px; }
  .footer-grid { grid-template-columns: 1fr 1fr; }
  .app-section .wrap { grid-template-columns: 1fr; }
  .app-visual { order: -1; }
}

@media (max-width: 720px) {
  .site-header .wrap { height: 68px; }
  .brand img { height: 32px; }
  .header-cta { gap: 8px; }
  .lang-switch button { padding: 5px 8px; font-size: 0.74rem; }
  .btn.btn-sm { padding: 8px 12px; font-size: 0.78rem; }
  .services-grid { grid-template-columns: 1fr; }
  .process { grid-template-columns: 1fr; }
  .process-step::after { display: none !important; }
  .quickbar-items { justify-content: center; width: 100%; }
  .footer-grid { grid-template-columns: 1fr; }
  .chat-panel { width: calc(100vw - 24px); right: 12px; bottom: 80px; }
  .fab-stack { right: 12px; bottom: 12px; }
  .fab span.label { display: none; }
}

@media (max-width: 480px) {
  .header-cta .btn-ghost.btn-sm { display: none; }
  .lang-switch button { padding: 4px 6px; font-size: 0.68rem; }
  .header-cta { gap: 6px; }
}

@media (prefers-reduced-motion: reduce) {
  * { transition: none !important; animation: none !important; }
}

:focus-visible {
  outline: 3px solid var(--yellow-dark);
  outline-offset: 2px;
}